Privacy Policy
The short version: Pixel Grove Coloring doesn't collect anything about anyone who uses it. There are no accounts, no ads, and no tracking. Your coloring progress stays on your device.
Who we are
Pixel Grove Coloring (the app) and pixelgrove.app (this website) are made by Nate-Land Studios LLC. If you have a question about this policy, email support@pixelgrove.app.
The app
- No accounts. There's nothing to sign up for and no login. We never ask for a name, email address, birthday or phone number.
- No ads. The app shows no advertising and contains no advertising code.
- No third-party analytics or tracking. The app includes no analytics, tracking or crash-reporting code from any other company. It doesn't track you across apps or websites.
- Progress stays on the device. The app saves which pictures you've started, which squares you've filled and in what order (so a finished picture can be played back), and the settings you picked. It never records how long anything took. That information stays on your phone or tablet and is never sent to us. Deleting the app deletes it.
- No permissions. The app doesn't ask for your camera, photos, microphone, contacts or location. On Android, Google Play's permission list shows network access. That comes with the Google Play billing library the app uses to sell the Grove Pass; Pixel Grove has no servers of its own and sends nothing to us.
- A grown-up check. Buying, restoring a purchase, and every link that leaves the app sit behind a short arithmetic question meant for an adult.
If you've chosen in your device settings to share diagnostics with Apple or Google, they may pass anonymous crash reports on to app developers, including us. Those reports come from the operating system, not from Pixel Grove, and we use them only to fix bugs.
Bugs and crashes
The app has no crash-reporting code, so when something goes wrong it can't tell us by itself. If you write to us about a crash or a bug, we may ask you for details that help us find it: which phone or tablet you have, its operating system version, what you were doing, a screenshot or screen recording, and sometimes the app's saved state (your pictures' progress and your settings). You send those only if you choose to. If a child uses the app, a parent or guardian should be the one to write to us. We use them to diagnose and fix the problem, keep them in our own work tracker, and never share or sell them. Ask us to delete them and we will.
If crashes turn out to be common, a future version of the app may add crash reporting so we hear about them without you having to write in. If we do, we'll update this page first and say exactly what a crash report contains and how to turn it off.
Children
Pixel Grove is made for all ages. We don't collect personal information from anyone, including children under 13, so there's nothing for a parent to review or delete. That is also how we approach the Children's Online Privacy Protection Act (COPPA) and the rules of Google Play's Families program. On the App Store, Pixel Grove is rated 4+ and isn't listed in the Kids Category; it has no ads and no tracking all the same.
Purchases and the Grove Pass
Most of Pixel Grove is unlocked with the Grove Pass, an optional subscription. A free pack of pictures is always open without it.
- The store handles the payment. On iPhone and iPad, the Grove Pass is bought through Apple's in-app purchase. On Android, it's bought through Google Play's in-app billing. We never see your name, your email address or your card details.
- The check happens on your device. To know whether to unlock a pack, the app asks the App Store or Google Play, on your device, whether your Apple Account or Google Account has a Grove Pass. That answer is not sent to us, and we keep no list of subscribers.
- What Apple and Google tell us. Apple and Google give us sales totals, such as how many subscriptions were sold in each country. Those reports don't identify who bought.
- Family features. On Apple devices, Family Sharing and Ask to Buy work through your family's Apple Accounts. On Android, a purchase on a child's account supervised with Google Family Link waits for a parent's approval, which happens through Google. Google Play's Family Library doesn't share subscriptions, so on Android the Grove Pass belongs to the Google Account that bought it. Either way, we don't learn who is in your family, or who asked for or approved a purchase.
- Canceling. You manage or cancel the Grove Pass in your Apple Account settings or in the Google Play Store's subscriptions page. Your coloring progress stays on the device either way.
Apple's and Google's own privacy policies cover what they do with purchase information.
Changes to this policy
If we ever change what the app collects, we'll update this page first and change the date at the top.
This website
- Visitor counts. This site uses Cloudflare Web Analytics so we can see how many people visit and which pages they read. It sets no cookies, doesn't fingerprint your browser and doesn't follow you to other sites. It records the page you're on, the site you came from, your country and your browser type, and shows us totals, not people.
- No cookies. pixelgrove.app sets no cookies. The analytics script above is the only script on the site, and the only thing it does is count.
- No third parties. Fonts and images are served from this site, not from other companies' servers. The analytics script comes from Cloudflare, which also hosts the site.
- Hosting. The site is hosted by Cloudflare, which, like any web host, handles the IP addresses of visitors to deliver pages and protect against attacks. We don't use that data to identify or track visitors.
If you contact us or apply as an artist
If you write to us, use the support form, or apply as an artist, we use your email address and what you send only to read it and reply. It's kept in our own work tracker and never shared or sold. Ask us to delete it and we will.
The support form and the artist application form are hosted by Fibery, the work tracker we use, so filling one in sends what you type straight to Fibery's servers. Nothing from Fibery loads on this website until you open a form.
Contact
Questions, requests or anything else: support@pixelgrove.app, or see the support page.